One sign that OneDrive may be having problems syncing files is if you see it ‘Processing Changes’ for a long period of time, or, if new files or changes from other colleagues are not appearing.
Resetting OneDrive is easy. Open the Run box (Windows Key + R) and enter the following:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Occasionally, you might receive an error that Windows cannot find that path. If so, try the following
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
OneDrive will close. Start OneDrive again by searching in the start menu and open.
You will see in the status that OneDrive will start processing changes. This will take a little time depending on how many files you have synced.
Other Useful Tips
Over time, your PC hard drive may start to get full if you sync a large amount of files. Use StorageSense to offload files you haven’t opened periodically, as well as clear up your downloads folder and recycle bin:
Manage storage in OneDrive using Storage Sense
If you don’t use certain SharePoint or Teams libraries very often, you can remove them from the sync which may also help OneDrive by reducing the number of files it has to manage in its cache:
