How to reset your Windows Hello PIN

Computer security and data protection concept. Laptop with an locked lock and key on it.
Windows Hello allows you to unlock your PC or Laptop using a PIN instead of a password, or if you have biometric inputs, facial recognition or a fingerprint. This is considered more secure than a password, even though it’s less complex, because it’s unique to the device you are using, and doesn’t leave the device to be authenticated somewhere else.

Passwords can be intercepted or stolen, perhaps compromised through phishing. But the PIN is tied to the hardware it was set up on. If someone steals your password, they can access your account from anywhere, but if they steal your PIN they would have to also have access to the device it was set up on.

If you forget the PIN on your Windows 10 PC or Laptop you can still sign in by switching to ‘Other User’ and entering your username and password, but you’ll want to reset the PIN to continue to use it. Resetting is simple.

Reset your Windows Hello PIN

Click on the Start menu and search for ‘Sign In Options’

Sign In

Select Windows Hello PIN and click ‘I forgot my PIN’

Forgot PIN

You’ll be asked if you are sure – click ‘Continue’

Continue

You’ll be asked to Sign In using your normal password and approve using 2 Factor Authentication if you have this set up (See our blog Why Use Multi Factor Authentication for more details on that) and then you’ll have the option to set a new PIN. You may need to sign out and back in again after you have reset it.

For more details on Windows Hello and why a PIN is more secure than a password, see this great Microsoft article on the subject, Why a PIN is better than a password

Like this article?

Share on Twitter
Share on LinkedIn
Share by Email

Subscribe to our monthly newsletter

Get the best IT tips and Office ideas in your inbox

Further reading

How To Set Up Signatures In Outlook

Email signatures are important and have a number of purposes. A well designed signature can be a real benefit to your company brand. They also provide all your contact details, can be used to help with marketing campaigns, and if you’re a business, provide important required information about your company registration. Here’s some guidance on adding signatures in Outlook.

Read More »
Outlook

How To Find The Conflicts Folder in Outlook

In Outlook, the Conflicts folder is like a record of problems when your emails don’t sync well with the mail server. If there’s trouble syncing, you might end up with extra copies of the same email. These issues get listed in the Sync Issues folder. You wouldn’t often need to look in this folder, but over time it can get quite big, so you might occasionally need to see it to empty some space.

Read More »
wifi

How To Get Best Experience From Your Wireless Access Point

We all know that Wi-Fi can be much more convenient for your office setup than connecting everything via cable, and as Wi-Fi speeds and connectivity get better, more offices are switching to wireless. However, many people have concerns that wireless is less reliable than cabled, and they worry that they will struggle with weak signals or frequent disconnections. This blog will provide you with all the knowledge you need to get the best wireless experience and keep you at your desk rather than under it, fiddling with cables.

Read More »
Scroll to Top