How-To Guides

OneDrive
How-To

How to Reset OneDrive

OneDrive and SharePoint files can be synced to your PC so you can access them in the familiar Windows Explorer. However, sometimes the sync may encounter problems, especially if you sync a large number of files. If this happens, you might to occasionally reset the cache OneDrive uses to keep track of changes.

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Outlook
How-To

Import an Online Archive to your Mailbox

Online Archives are a great way to increase your mailbox storage in Microsoft 365 but they have some drawbacks, most notably for backup and retention. If you need to delete your archives for compliance but don’t want to lose the mail, you will need to move the archived emails back into your main inbox.

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Outlook
How-To

How to add a Shared Mailbox to Outlook Mobile

If you have access to shared mailboxes and you need to view these in Outlook on your mobile, you don’t need to know the username and password for those accounts. You can add them using your existing delegated access rights.

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Disk
Best practices

To Save or to Auto Save?

Save as you go. If ever there was a golden rule of working with computers, this is it. Anyone who has ever worked on a document before losing their progress to an application crash or power cut knows only too well the dangers of not saving your work. So the introduction of Auto Save in Office seems to be, on the face of it, an absolute gem. But how does it work and what if you need to turn it off?

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Computer security and data protection concept. Laptop with an locked lock and key on it.
How-To

How to reset your Windows Hello PIN

Windows Hello allows you to unlock your PC or Laptop using a PIN instead of a password, or if you have biometric inputs, facial recognition or a fingerprint. This is considered more secure than a password, even though it’s less complex, because it’s unique to the device you are using, and doesn’t leave the device to be authenticated somewhere else.

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Spelling and grammar phrase
How-To

How to copy Office Auto Correct Customisations to a new PC

Over time, you may start to build up a nice set of Auto Correct customisations and shortcuts in Office on your PC. If you are setting yourself up on a new PC, or perhaps even just a new profile for a PC migration (for example from a Server Domain to Microsoft 365 Azure AD) then you’ll want to take any customisations you have made with you.

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Edge
How-To

How to Sign in to Edge Browser

Signing into Edge using your Office 365 email account is a great way to securely access your company data without having to repeatedly sign into Office 365.

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Funny business meeting with boss and skeletons
How-To

How to Create an App Password

Most modern applications work with 2 Factor Authentication, but some older (or, ‘legacy’) applications do not support this modern sign in method. Instead, if you need to connect one of these applications to your Microsoft 365 account, you will need to use a specially generated password called an ‘App Password’

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Businessman is transferring files from his mobile to a hard drive that is very full. isolated
How-To

Free Up Space On Your PC using Storage Sense

Running out of space on your PC used to be a chore. Finding where all those hidden files were and deleting them, particularly if they related to Windows Updates, wasn’t always easy. Now that Solid State disks are commonly installed and tend to be smaller (because they are more expensive) they may fill up quickly especially if you store a lot of images, videos and (less of a problem these days with streaming) music.

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OneDrive
How-To

Manage Storage in OneDrive

You can sync your OneDrive or SharePoint libraries to your PC, which can be really useful for accessing items in the familiar way using Explorer. It’s also great if you ever work offline and need your files available; you can sync them in advance, work offline, then they’ll sync back when you reconnect. But, over time, these files start to take up valuable space on your PC.

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Chrome Firefox
Browsers

Setting Up A Sync Account in Firefox and Chrome

By creating an account in Firefox and Chrome browsers, you will be able to sync your browsing history, favorites and saved site logins across multiple PCs. This is also a great way of transferring your browser data to a new PC. Setting up an account is very easy.

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Reset Banner
How-To

How to reset your Office 365 Password

We all forget a password from time to time. If you have forgotten your Office 365 password and cannot sign in, with Self Service Password reset enabled on your Office 365 account (if you don’t have this, ask your IT Admin to set this up for you) you can reset your own password from the Office 365 Portal login screen.

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How-To

How to set default applications in Windows 10

Default applications are applications that are automatically selected to be used when you try open a specific file type. In this guide we will be setting the default zip file application to WinRAR, but the same steps can be used for other file types and applications.

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